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Shop Policies

~Welcome to 2 Love n Happiness~

The vision behind our shop is to spread love and happiness to the people around us. We carry handmade products and supplies. All products are of high quality designs are created with a touch of love and style.

~Payment~

We accept Paypal for overseas orders/local orders via credit card payment.
Bank transfer (DBS/POSB & OCBC/UOB) accepted in Singapore

~Shipping~

Local Orders:

For customised, made-to-order items, we will keep you informed of the turn around time otherwise stated. Local orders will be shipped/ delivered once payment is received and funds are cleared.

Delivery is available islandwide within Singapore except for restricted areas like airport ferry terminal and naval bases etc.

Overseas shipping:

We are happy to ship internationally.
Items will be shipped after payment is received and funds are cleared. 
Delivery time for international orders should take approximately 10 to 30 business days. (Subject to customs inspection and clearance). 10 to 30 business days is given with allowance for situations like shipping delays, custom clearance etc. 

All mails/parcels will be shipped as registered articles. Registered article comes with a tracking number. You can track the status of the registered article through www.singpost.com/ra. 

If you wish to receive the package earlier than the above stated date, please let us know. Express shipping can be arranged via Speedpost. Shipping fee will differ however depending on the weight of the parcel.

We encourage you to add insurance coverage (please let us know if you want to add this service) as we cannot be responsible for packages lost by the shipping services provided by Speedpost EMS/ SingPost (Singapore).

We welcome combine shopping. 
When you purchase multiple items within this shop, we will give a discount on the shipping costs. Kindly enquire.

~Cancellation of order~

Once order has been confirmed and funds have been transferred, please note that there will not be any refund back to the customer for any cancelled orders.

~Refunds & Exchanges~

We take pride in delivering good products and service to our clients. If you are dissatisfied with anything purchased, please contact us before leaving neutral or negative feedback. 

Kindly note that due to the nature of the goods being customised, there is no refund or exchange after purchase is being made. However, we will do case-to-case review investigate and provide good customer service if unforseen situations should occur.

~Additional Policies and FAQs~

We welcome customised orders.
Let us know if your order is a gift. We will wrap it up, include your personal message to recipient and mail to their address. 

 

 

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